How could engineers create this password recovery system without thinking about this particular situation? Why can not we provide proof of purchase or a product key to prove our good faith? What is worrying is that Microsoft is unable to provide a solution to this problem after many contacts with the customer service.
that i can link to a new Microsoft Account?Īdding my phone number to my existing Microsoft account for me to finally be able to reset the password?įinding an other solution to that problem? Unlinking my Licence Key from my Microsoft Account for me to be able to create a new account again and redo all the process.?ĭeleting my Microsoft account, it will probably unlink my licence key?ĭeleting or ban my Office 2016 Key and give me a new one. Microsoft agents promise me to get back to me whitin 24 hours. I've contacted like 5-6 Microsoft Agents, no one could help me. I've filled all the formular, it keeps me answer the same: not enough information were given. It's impossible for me to use a software that i've bought. it keeps asking me every info I do not have and I'm stuck, What I can't understand now is: why it doesn't ask me my Office 2016 licence key to be able to recover my account? or the copy of my ID card? or the invoice for my Office 2016 Licence?! No No No. When I created the account I didn't know it was important. (yes that one you don't remember.) or about the use of thoose services I never used. all the security questions are about the passwords
The reason for this is very simple: I only create that account to be able to install office as fast as possible, I've never used any of the services like Skype, nor bought something with it. I can't remember the password of my Microsoft account and I can't answer any of the Microsoft questions to be able to recover my account.
To activate Office you also need your Microsoft Account.īut what if you lost your Microsoft account password and can't recover it? To be able to install office you need your Microsoft Account
How can I activate Office 2016 without my Microsoft account?
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